Asking if the beverage game is an art or a science is the wrong question – it’s almost always too much of one and not enough of the other.
EX: If you can look at your inventory turn over a relevant period and predict exactly what will sell next month, you are selling a commodity, not a handmade product. Everything goes out the window when there is an external force like an economic downturn or once-in-a-lifetime pandemic or a restaurant closing or a retailer gets hit with a wicked fine that leaves them cash-strapped.
Most of the time there isn’t enough art. There is no song, cadence, belief, impulse or feel – an absence of rubato.
Anyone can run a report and think they have the answers. But to weave art into what you do requires a strong, invested core.
Conversely, working purely on artistic impulse without observing data and you are a fool – maybe at times a lucky fool, but a fool.
Relearn to thread this needle every day and you will find a balance that others wish they had.